Customers Answer: What Is CX?


Are you familiar
with the term CX? No. Do you want to take a guess
at what that stands for? Sure.
Um… Are you familiar
with the term CX? No. CX?
I don’t know. Customer interaction?
No. That’s not making sense. Close.
Close. I can’t tell you. I can’t tell you.
I don’t have a clue. I can’t even guess.
Something about crossing something? I’ll give you a hint.
The first letter stands for customer. Ok… Do you know
what CX stands for? No, I do not. Do you want to take a guess
at what it might stand for? I know CX is an old line railroad company
but I don’t think that’s the answer here. No it’s not. Do you want to take a guess
at what that might stand for? Customer experience? That’s correct, yeah.
Customer experience. CX. Um… I’m clueless. I’ll give you a hint.
The first word is customer. Customer experience. Yes! That’s correct.
That was a great guess.

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